BMSDesk – Helpdesk Ticket System Angular With Lifetime Update.

“BMSDesk” is a help desk software solution that consolidates customer support requests from multiple channels into one centralized platform.

Tech Stack: C#, ASP.NET Core 3.1 API, Angular 11, ADO.NET, SQL Server.

New Features

• Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
• RTL support for arabic language.
• Live ticket chat in ticket detail page.
• Remembered grid column visibility.
• Separate admin and agent user page.
• Separate all language resource files.
• UI updates.
• fixed some bugs

Features

• Fully Dynamic Customized Ticket System
• Angular 11 Support
• Integrated with ASP.NET MVC
• ASP.NETCORE 3.1 Web API used for data fetching
• Fully mobile friendly responsive bootstrap 4 design
• Dynamic Outgoing Email Configuration
• Roles Base Module Permission
• 17 Multi Languages Support
• Multi Admin/Agent
• Dynamic Chart Summary
• Email Notification
• Announcement for Agents and Clients
• Powerfull Admin And Client Portals
• Export Tickets
• Dynamic Custom Grids with Column Filters
• Easy To Generate Tickets
• Export Tickets
• Highlight new tickets on ticket listing page
• Technician auto assign rules
• and many more…